Responsible Gaming

Gambling involves risk, and losses can happen. There is no guaranteed strategy, system or pattern that can ensure a win. Games are based on chance or other factors outside a player's control, so outcomes cannot be predicted or used as a reliable source of income. Any money spent on gambling should be treated as an entertainment expense.

Before you play, decide how much time and money you are comfortable using. Only gamble with money that you can afford to lose after essential expenses have been paid. Do not use money set aside for rent, bills, food, education, savings or other financial commitments. Avoid borrowing money, using credit to gamble or selling possessions to continue playing.

Gambling should not be used to escape stress, loneliness, boredom, sadness or other difficult feelings. It is also important not to gamble when you are affected by alcohol, drugs, tiredness or strong emotions, as these can make it harder to make balanced decisions. Take regular breaks and keep other activities, interests and social connections in your routine.

Important principles

• Set a personal budget before you begin and stop when that budget has been reached.
• Set a time limit and take breaks, even when play feels enjoyable.
• Never chase losses by increasing your bets or playing for longer.
• Do not assume that a win is due after a series of losses, or that a loss is due after a win.
• Do not gamble with money belonging to another person without their clear permission.
• Keep gambling separate from essential household spending and financial commitments.
• Remember that promotional messages and game features do not change the underlying risk of losing money.

Planning your gambling before you start can help you stay within your limits. Decide the maximum amount of money and time you will use, and do not change those limits while playing. Keeping a simple record of deposits, withdrawals, wins, losses and time spent can help you understand your actual gambling activity rather than relying on memory.

Practical steps

1. Create a gambling budget that is separate from your everyday household budget.
2. Choose a maximum session length and finish the session when the time is over.
3. Use available account tools to set deposit, spending, loss or session limits where those tools are offered.
4. Consider a cooling-off period or temporary break if you feel distracted, frustrated or unable to stay within your plan.
5. Use self-exclusion if you want to prevent access to your account for a longer period.
6. Remove saved payment details and avoid keeping extra gambling funds readily available.
7. Do not increase limits immediately after a win or loss.
8. Ask a trusted person to help monitor your plan if you find it difficult to follow alone.
9. Turn off gambling-related notifications or marketing messages if they encourage you to play more often.
10. Review your activity regularly and take action as soon as your gambling no longer feels controlled.

Depending on the platform and account arrangements, responsible gambling controls may include deposit limits, wagering or loss limits, time reminders, temporary breaks and self-exclusion. The availability, duration and operation of these controls can vary. Read the relevant account information carefully before activating a setting. A limit is a tool to support your plan, not a guarantee that gambling is risk-free.

If you ask for a break or self-exclusion, do not create another account or use another person's account to continue gambling. Do not ask another person to place bets for you. These actions can undermine the purpose of a break and may create further personal, financial or account-related problems.

Keeping your account secure

Keep your login details private and do not allow other people to use your account. If someone else can access your account, it may be harder to maintain your limits and review your own activity. Contact the appropriate support channel through the website or account area if you believe your account has been accessed without permission or if you need help applying an available responsible gambling setting.

You do not have to deal with gambling concerns on your own. Consider speaking with a trusted family member, friend, doctor, mental health professional, gambling support service or financial counsellor. These services can help with urges to gamble, emotional wellbeing, relationship concerns, debt and practical steps for reducing access to gambling.

If you are under 18, you must not gamble. Gambling is intended for adults and should never be treated as a suitable activity for children or young people. Adults should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods.

Slotlords Casino provides general responsible gaming information, but this page is not medical, psychological, legal or financial advice. Independent professional support may be more appropriate if gambling is affecting your health, finances, work, study or relationships. The earlier you seek help, the more options you may have.

If gambling has contributed to an immediate risk of harm to you or another person, stop gambling and contact emergency services or an appropriate crisis support service in your area. Your immediate safety comes first.

If you have questions about the responsible gambling settings or account options available on this website, use the support route shown in your account or on the website. Please do not share passwords, payment details or other sensitive information in a public forum.